SERVICE
GETTING TO KNOW YOU
Though advanced across all of our manufacturing processes, we still place tremendous value on building interpersonal relationships. There is no replacement for face-to-face communications. At the outset of each relationship, and regularly throughout, we visit our customers’ facilities and have them visit us to meet our staff and get a good feel for our operations. We believe that a firsthand understanding of our customers’ needs enables stronger relationships and a comfortable working experience.
COMPLETE CUSTOMER CONFIDENCE
As we work together, each client has an experienced, dedicated team of specialists to handle the day-to-day management of our customers and their orders. Every member of our Client Service Team brings years of client service experience, expertise across the entire metal stamping process and, most importantly, the ability to solve the toughest client challenges. Customers come to us based on our reputation for efficient delivery of high-quality products, they remain with us because of the confidence they have in our unmatched client service.
INTERLAKE STAMPING'S CLIENT SERVICE MODEL INCLUDES:
Open Access to Interlake Stamping Management
Dedicated Client Service Team
Rapid Order Acknowledgement
Project Documentation
Digital and Traditional Communications